Only Admins can invite new members. See Members and roles for details on roles.
1
Open the workspace switcher
Click the workspace switcher at the bottom of the left sidebar (it shows your workspace name and plan).
2
Go to Workspace settings
In the dropdown, click Workspace settings at the bottom (gear icon). This opens the Settings page.
3
Navigate to Users
In the Settings sidebar, click Users under the Team section.
4
Invite user
Click Invite User and enter the email address of the person you want to invite.
5
Send Invite
Click Send Invite. An invitation email will be sent to the user.
6
Pending Invites
Until the user accepts the invite, they will appear under Pending Invites in your Members list.
Pending invites are counted toward your seat limit. If you’re unable to add a new member, check for any unused pending invites first.
Inviting users with SSO
If your organization has SSO enabled, each user must be added in two places:- Your internal identity provider (e.g., Okta, Azure AD)
- The Clueso workspace via the Users page in Settings
FAQs
Can I resend an invitation email?
Can I resend an invitation email?
Yes. To resend, first delete the pending invite, then send a new invitation email.
What if the user didn't receive the email?
What if the user didn't receive the email?
Ask them to check their spam or promotions folder. If they still can’t find it, delete the invite and send it again.
Can I cancel an invitation?
Can I cancel an invitation?
Yes. From the Pending Invites list, hover over the user and click the trash icon.
Do pending invites count toward my member limit?
Do pending invites count toward my member limit?
Yes. Pending invites are included in your seat limit. If you can’t add new users, review and remove old pending invites.