Overview
The Users page shows a list of current members and pending invites. From here, Admins can manage roles, remove members, and control access to the workspace. To get there: click the workspace switcher at the bottom of the left sidebar > Workspace settings > Users (under Team in the Settings sidebar).Managing roles
On the Users page, click the role dropdown next to a member’s name. Admins can switch a member between Admin, Editor, and Reviewer.Admin
Admins have full control over the workspace. The person who creates the workspace is automatically an Admin by default. Admins can:- Edit default video creation settings
- Invite and remove members
- Edit billing details and payment methods
- Change the role of other team members
- Remove other Admins (any Admin can remove another Admin)
Editor
Editors are members who focus on video creation and editing, without administrative privileges. Editors can:- Access all videos in the workspace, regardless of who created them
- Edit any video and collaborate across the workspace
- Create new videos for the workspace
- Save and delete templates
Reviewer
Reviewers have read-only access to the workspace. They can watch guides, read comments, and leave feedback but cannot create or edit anything. Reviewers can:- View all guides and projects in the workspace in read-only mode
- Watch videos and use playback controls
- Read, leave, edit, and delete comments
- Browse folders and collections
- View the Team page
- Create, edit, or delete guides or projects
- Manage members and workspace settings.
Reviewer Seats are available as an add-on on. Reach out to us via in-app chat or at support@clueso.io to get started.
Summary of Permissions
FAQs
Who becomes the Admin when a workspace is first created?
Who becomes the Admin when a workspace is first created?
The person who creates the workspace is automatically assigned the Admin role.
Can an Admin remove another Admin?
Can an Admin remove another Admin?
Yes. Any Admin can remove another Admin from the workspace.
Can I downgrade myself from Admin to Editor?
Can I downgrade myself from Admin to Editor?
Yes. An Admin can change their own role. However, once downgraded to Editor, you will not be able to upgrade back to Admin on your own. Another Admin will need to do that for you.
What happens to a member's videos if they are removed?
What happens to a member's videos if they are removed?
Their videos remain in the workspace and continue to be accessible to all other members.
Can I have more than one Admin in a workspace?
Can I have more than one Admin in a workspace?
Yes. Multiple Admins are recommended so the workspace remains manageable if one Admin leaves.
Can Editors invite or remove members?
Can Editors invite or remove members?
No. Only Admins can invite new members or remove existing ones.
Do Editors have access to billing?
Do Editors have access to billing?
No. Only Admins can view or change billing details.
Can I restrict Editors from editing certain videos?
Can I restrict Editors from editing certain videos?
No. Editors have access to edit all videos in the workspace, regardless of who created them.
What's the difference between Admin and Editor in day-to-day use?
What's the difference between Admin and Editor in day-to-day use?
Admins manage the workspace (settings, billing, roles), while Editors focus on creating and editing video content.
What can a Reviewer see when they log in?
What can a Reviewer see when they log in?
Reviewers can see projects and folders in the workspace. They won’t have access to Settings, Analytics or other pages.